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Free Pre-Sales Consulting
K.C.Machinery offers 12 hours quick pre-sales response and free consulting. Any kind of technical support are available for users.
We offer suitable solution to all the distributor and users.
Strict Quality Control of Production
We have the professional and experience QC team and setup a complete & strict quality control system, from design check to parts examination, which ensures the excellent quality of our machines.
On Time Delivery
We will manufacture the machines according to the working schedule complied with the contract and QC will check every process everyday to ensure the machines can be finished and tested on time then delivery to the clients.
24 Hours After-Sales Service
Free guarantee repair (including labor and material): free repair service during the quality warranty period and reasonable charge for spare parts and maintaining service after the quality warranty period. We will never exempt our responsibilities on product owned defects.
Responding time: upon receiving user’s notification, we ensure 24-hour after-sales technical support.
Spare parts: necessary spare parts are provided together with products to customers.
Telephone investigation: our after-sales team will phone the user every month during the warranty period to follow up the working condition of the products, and to discover and solve problems, if necessary.
Installation and training: service of installation and training are available.
For more detailed information on our carton machines, please feel free to contact us. Welcome to company for visitation , and look forward to cooperating with you.
Contact Person: Mr. Zellen Xing
Fax: 86- 131-317-99193